Nobus Service FAQs

Get all the answers to your questions

Free Tier

Can I try Nobus before I buy?

No. Nobus does not offer a free tier user account.

Account and Billing

Nobus FCS Instances

Nobus Cloud Storage

Nobus Networking

Nobus API

GDPR

Nobus Support

Get in touch with us

Ready to start your next project with us? Send us an email and we will get back to you as soon as possible!

If you want more information about our services or if you have experienced problems in using them, please contact us via the following channels.

Nobus Service FAQs

Get in touch with us

Support: support@nobus.io

Sales: sales@nobus.io

Nobus Service FAQs

Will Nobus really save me money?

How can I set up my Nobus account?

What payment methods are acceptable by Nobus?

How will I be billed for resource usage?

How are cloud servers billed if shutdown?

How does Nobus compare to other cloud providers?

How can I connect to my instances?

Will I have access to a console on my server?

What SLAs are available for Nobus VMs?

Create VMs in Nobus through the nobus cloud console

Can I use any other image?

What operating system do you support?

Can I use my own Windows licence?

How do I connect using Remote Desktop?

Do you offer Microsoft SQL licences?

Do you offer managed hosting?

What standards are your data centres certified for?

What disk storage options are there when I provision a new Nobus VM?

How much storage can I have per server?

How do I change storage size?

I've increased my storage size, but it didn't change on my server.

Do I need to pay extra for persistent storage?

Do you offer server backups?

Are your storage devices encrypted?

Do nobus offer IPv6 support?

How can I test your network speed?

Do you support multiple IP addresses per server?

What ports do you block on servers?

Do you allow outbound SMTP?

How is data transfer outside monthly quota billed?

How can I set my domain to my cloud server?

Can I bring my own IPs or IP range?

Do you offer private networking?

Do you offer an API?

Where can I find my API keys?

Are you GDPR compliant?

Do you provide Data Processing Addendum (DPA)?

What personal data do you collect?

How can I delete or retrieve the data Nobus has about me?

Do you have a support help desk I can contact?

How can I contact your support?

What kind of assistance can you provide?

Can you help me get started?

Get in touch with us

Support: support@nobus.io

Sales: sales@nobus.io